Why are online doctor consultations important during COVID-19?
- The online doctor consultation platform makes it possible for South Africans to access a healthcare professional without having to travel to a healthcare facility.
- This means that doctors can identify people who need referral to hospital and reduce overcrowding at clinics and general practitioner’s rooms where there is greater risk of the virus spreading. This safeguards the health of our doctors and healthcare workers who are providing care to patients with COVID-19.
This video explains why online doctor consultations are important.
How to book an online doctor consultation?
Start the process by visiting Discovery’s COVID-19 information hub.
- If you are not already registered with us, you must register for online doctor consultations on our website
- Answer the short risk assessment questions about your symptoms
- If you are considered to be at high-risk of having COVID-19 you can book an online consultationwith your doctor or a dedicated COVID-19 Care Team of doctors.
How will COVID-19 online consultations be paid?
For members of schemes administered by Discovery Health, these COVID-19 online consultations will be paid from their medical scheme’s risk benefits where applicable. Where these benefits are not available, COVID-19 Online Doctor Consultations will be covered by the COVID-19 Healthcare Fund.